Testimonials for Omni Basement Systems

Dependable Warranty and time frame and excellent customer service. I was extremely relieved to know I will now be able to utilize my basement without having to be stressed everytime it's going to rain!

Happy to have a dry and non-stinky basement!

We were extending a job that was previously started by Omni. As usual we are happy with the work done. We hope to not require future work, but if we needed something we would'nt hesitate to call.

Very Professional company, got immediate replies and they provided answers to all of my questions.

Jocelyn was very responsive and managed to get someone out the same day that I called. Norm was very courteous and explained everything. I bought the UltraSump for peace of mind. I also appreciated the technician who came out on a Saturday to fix a problem. Excellent Service!

Norm was very informative. He explained all of the work he did when patching our wall. Very nice guy!

Thanks for your promptness in arranging the installation to fit our contractors building schedule. We appreciated the flexibility.

We are very happy to have work done by your company and will refer you to anyone!

Very professional and friendly!

Thorough job. Extremely caring and professional team. Another company never got back to us with an estimate. We are very confident that we won't see any leaks from this crack again.

Got the job done quickly and efficiently with minimum disruption.

Thank you from the time Todd came to our home until the install crew was finished. We are very very happy with the installation and the comfort of knowing our pump works great!

I wanted to share a few thoughts with you on our recent installation of one of your Ultra Sump III units Thru Basement Systems Specialists.   I have a tendency to be a particularly detailed and some might say a demanding Customer.  When your team arrived in December to do the installation on a Monday morning and on time i was a pleasantly surprised. Further they did their work professionally, left the basement as clean as i had prepared it for them and explained to me in detail how the system works and how to reach them should i need any further information.    At the time there was no water in the sump unit as our property is seasonal as we discussed but during the spring there is a tremendous amount of water coming into the sump.   About a week into the thaw i thought i better check the pump as i would have expected water to be in the sump by now and wanted to see why the pump had not started yet. When i looked closely i realized the unit was operating and that is was pumping water but was so quiet i had to hold the exit pipe to feel for the small vibration to confirm it was operating. WOW!!   We are currently in the down stroke mode so to speak. We have passed the highest volume threshold and i must say the unit performed perfectly. No one issue and those pumps were working hard during the peak volume time.    From the time i saw the unit on a TV advertisement called your company, met with you, had the install and now have experienced the unit i have been nothing but pleased in the way your company operates. The equipment provided top drawer, no other words for it.   You took the worry and burden of a potential flooded basement away from my elderly yet sharp as a tack aunt. That is priceless.  

Sales associate and technicians were all very professional and polite. The technicians were very careful in ensuring that nothing was damaged during the excavation process and left a clean job site. The sales associate, Nick, was very responsive and diligent with follow-up.

Had the 3 pump sump system installed. This was in addition to the original sump that was put in when the house was built. Unfortunately, they hit bedrock under the concrete where the new sump well was going. This one day job ended up taking two. The workers were great. Very professional and hard working. Thankfully, they never gave up where other companies might have. The end result is a beautiful system that is functioning as it should. The workers explained everything thoroughly and cleaned up well when they were finished. I would highly recommend this company!