Testimonials for Omni Basement Systems

Your installation crew showed extremely careful, dedicated and industrious work habits,  They Worked extremely hard.

Very satisfied 10/10.  Very professional and polite.  Your sales guy spent about 90 minutes explaining exactly hat was going to be done & why.  We were very impressed.  We had Omni and another competitor come give us a quote.  Omni was more professional & much more informative on the explanation process, and what to expect.  Excellent work!!

Completely satisfied.

A neighbour had the Omni System working well for him so we followed suit seven years ago.  Best purchase we ever made, as basement & crawlspace are already DRY!

We're pleased with the installation of our sump pump. Your staff was very professional. They were very considerate and were careful when coming and going from outside to inside.

The installation crew was very good, the salesman was thorough and professional. Thank you for a job well done, and accomodating us very quickly. 

I also wanted to mention how impressed I was with their work, and how comfortable I felt having Andrew and Barron in our home.   Right from the introduction where Andrew reviewed the procedure that was planned, educating me along the way each step, to the respect they demonstrated with our property.   We will be sure to recommend them to any friends and family who are looking for a subject matter expert who will treat them well.   Many thanks,

 I also wanted to mention how impressed I was with their work, and how comfortable I felt having Andrew and Barron in our home. Right from the introduction where Andrew reviewed the procedure that was planned, educating me along the way each step, to the respect they demonstrated with our property. We will be sure to recommend them to any friends and family who are looking for a subject matter expert who will treat them well. Many thanks,

Dear Jocelyn, Thank you for arranging to have Ryan call me. But also A BIG THANK YOU for all you have done over the past few months to help me buy a new humidifier. You have so patiently answered all my questions, sometimes several times as I thought of new questions. Your answers have been clear and understandable but more important, they have come quickly. For someone my age, the way you have handled my search for a humidifier, is the way I think customer service should work, not the way it seems to be today--so again, many thanks. Whatever you are paid, it probably is not enough! You are a great asset to the company. I hope you are able to enjoy the rest of the summer.

Great service from start to finish We purchased a home recently which had a dirt crawlspace. The previous owners had neglected this space and it was an entry point for rodents and odors. I reached out to Omni to have a quote on the work. They sent some reading materials after the quote was scheduled and the salesperson who came to give the initial estimate was great. He wasn't pushy and came across as knowledgeable and honest. After the appointment was scheduled, Omni called a few times to give opportunities to move the date forward, though these ultimately did not work with our schedule. The contractors on the install date were great and professional and the work was completed in one day. After install, the contractor mentioned some issues that he noticed (entry points for rodents). The crawlspace is much cleaner now and I am very happy with the work done.

True story! They fixed up my 100yr old basement in one day - interior weaping tile/sump pump .. they left my basement cleaner than it was to begin with! ... even though I'm certain I was out of Their service area , they never said negative a word. And the techs apologized profusely for starting '1hr late' ... When they where actually right on the agreed time. That was well over 5 yrs ago, still bone-dry.

floor stabilization on addition We have an addition at the back of the house and found the floor was beginning to sag due to lack of support. We contracted OMNI Basement Systems to come in and put 6 smart jacks and 4 support beams in the crawlspace under the floor. The crew came on time and worked well and efficiently. They were friendly and professional. After installing the smart jacks they carefully levelled the floor. We have a back door that exists from this extension. It had listed to one side and was difficult to open and close because of this. The lead installer made sure the door was opening and closing freely before they left. He also arranged for OMNI to come back in May to check and make sure the floor was still level after the ground thaws. We were very happy with the work and found all our contacts were professional. We would highly recommend the company.

We are very satisfied with the job. Phill was excellent. Very thorough, knowledgeable and a great communicator. Dustin and the crew were courteous, professional and knowledgeable. 

Thank you Omni. You re-adjusted your production schedule due to our unplanned water problems and this flexibility was much appreciated and resulted in a larger job. Great service and now we are dry and warm. Thank You!

I am very pleased that air is clean. No more mould, great product. Keep up the good work. Very knowledgeable staff and salesman.